Training

First Class Support provides comprehensive accredited training to individuals, businesses and academic institutions across the UK either in-person or remotely. The training that we currently offer is listed below:

Sighted Guide

Our accredited Sighted Guide training has been specifically developed to allow those acting as Sighted Guides to gain an in-depth understanding of how to safely and appropriately guide visually impaired individuals from one location to another. This course is provided free of charge to all FCS staff who are required to work in a Sighted Guide capacity. The training typically takes 3 hours to complete and is only accessed online. Key elements within this training will include:

  • The role and purpose of a Sighted Guide
  • Safe Sighted Guide techniques
  • Implementing Sighted Guide practice
  • Online Assessment (80% Needed to Pass)

All learners will receive a certificate upon successful completion of the training and will be able to act as a sighted guide in an NMH capacity.

There is a cost of £49.00 + VAT to purchase this course.

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Disability Awareness

Our accredited Disability Awareness training will; help develop an understanding of how to be more inclusive of disabled people. This is achieved by becoming confident and knowledgeable about the barriers that disabled people face and by developing skills to find solutions to these barriers. Our accredited disability awareness training is designed specifically for businesses within all sectors and academic institutions. The training typically lasts half a day. Key elements within this training can include:

  • Causes of Anxiety and Depression
  • Mental Health at Work
  • Addressing Mental Health
  • Autistic Spectrum Disorder
  • Specific Learning Difficulties
  • Physical Disabilities at Work
  • Chronic Illness
  • Sensory Impairment

All learners will receive a certificate on successfully completing the training and will be offered further training annually, to rebuild on their existing knowledge.

There is a cost of £66.00 + VAT per learner, with a minimum number of six learners needed for this course.

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Mental Health Awareness

Our accredited Mental Health Awareness training has been specifically developed to increase understanding of the effect that Mental Health can have on an individual, both within education and in the workplace. This training includes guidance on how to assist individuals in managing their mental health, how to reach out to colleagues/students who may be in distress and explains different Mental Health diagnoses. The overall purpose of this training is to educate individuals to understand Mental Health and know how and when to act. The training typically lasts half a day and can include bespoke elements on request. Key elements within this training will include:

  • Mental Health Diagnoses (eg. Anxiety, Depression, OCD, PTSD, etc)
  • Coping with Stress at Work
  • Dispelling Mental Health Myths
  • Active Listening
  • Auto-Immune Disorders and Mental Health
  • Helping Someone in Distress 
  • Managing Feelings

All learners will receive a certificate upon successful completion of the training and will be offered further training annually, to rebuild on their existing knowledge.

There is a cost of £66.00 + VAT per learner, with a minimum number of six learners needed for this course.

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Safeguarding Children with Disabilities

Our accredited Safeguarding Children with Disabilities training will help people understand more about the impact that disabilities can have on the day to functioning and future of children and their families. This training typically lasts half a day and can include bespoke elements on request. Key elements within this training will include:

  • The Importance Safeguarding Children with Disabilities.
  • Current Legislation, Guidance and Context.
  • Understanding the Social Model of Disability.
  • Identifying why Disabled Children are More Likely to be Abused.
  • Understanding the Signs and Indicators of Abuse.
  • How to Respond Appropriately to Concern.
  • Working in Partnership with Parents.
  • Understanding the Vulnerability of Children with Disabilities

All learners will receive a certificate on successfully completing the training and will be offered further training annually, to rebuild on their existing knowledge.

There is a cost of £66.00 + VAT per learner, with a minimum number of six learners needed for this course.

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Effective Management

Our accredited Effective Management training is specifically designed to enhance managerial effectiveness within the workplace. Using psychological paradigms and methodologies, the training will identify how small changes relating to business objectives and systems can have a profound impact on results. The training typically lasts half a day and can include bespoke elements on request. Key elements within this training will include:

  • What Constitutes a Manager
  • Internal Locus of Control and Efficacy
  • Managing Expectations
  • Overcoming Issues
  • Initiating Formal Proceedings

All learners will receive a certificate on successfully completing the training and will be offered further training annually, to rebuild on their existing knowledge.

There is a cost of £150.00 + VAT per learner, with a minimum number of four learners needed for this course.

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Specialist Notetaking

Our accredited Specialist Notetaker training has also been approved by the Department for Education (DfE) to allow notetakers to perform specialist notetaking support to disabled students who are in receipt of disabled students’ allowance (DSA). This course is provided free of charge to all FCS staff who are needed to perform in a specialist notetaking capacity. The training typically takes 8 hours to complete and is only accessed online. Key elements within this training will include:

  • The Role of a Specialist Notetaker
  • Taking Notes from Speech
  • Different Academic Notetaking Styles
  • Evidence of Notetaking and Academic Success
  • Online Assessment (80% Needed to Pass)
  • This course can only be purchased business to business.

All learners will receive a certificate on successfully completing the training and will be able to perform specialist notetaking work in a NMH capacity.

There is a cost of £199.95 + VAT per learner to purchase this course. This course can only be purchased business to business.

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For more information on any of training programmes, simply contact us on 01752 358641, email support@firstclass-support.co.uk or use the live chat facility during office times, and a member of the team will be happy to help you. Alternatively, if you are wishing to book your training today, you can do so by completing the booking form, which can be accessed by hitting the button under each training course.

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